Privacy Policy
Privacy Policy
Your privacy matters. Learn how PyStatR+ collects, uses, and protects your personal information.
Introduction
PyStatR+ (βwe,β βour,β or βusβ) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pystatrplus.org and use our services.
This policy applies to all visitors, users, and customers regardless of location, including those in the United States, European Union, United Kingdom, and other jurisdictions with data protection laws.
By using our website, you consent to the data practices described in this policy.
Information We Collect
Information You Provide Directly
- Contact information β Name, email address, phone number
- Service inquiries β Project details, requirements, and communications
- Payment information β Billing details processed through secure third-party payment processors (we do not store full payment card numbers)
- Newsletter subscriptions β Email address
- Testimonials β Name, photo, and feedback (with your explicit consent)
Information Collected Automatically
- Usage data β Pages visited, time spent, clicks, and navigation patterns
- Device information β Browser type, operating system, screen resolution, device identifiers
- Location data β General geographic location based on IP address
- IP address β For security, analytics, and fraud prevention
- Cookies and similar technologies β See our Cookies section below
Information from Third Parties
We may receive information from:
- Analytics providers β Aggregated website usage data
- Payment processors β Transaction confirmations
- Social media platforms β If you interact with us through social media
How We Use Your Information
We use your information for the following purposes:
| Purpose | Examples |
|---|---|
| Service delivery | Completing design projects, tutoring sessions, responding to inquiries |
| Communication | Sending quotes, project updates, and support responses |
| Marketing | Newsletters and educational content (only with consent) |
| Website improvement | Analyzing usage patterns, fixing bugs, enhancing features |
| Security | Fraud prevention, protecting against unauthorized access |
| Legal compliance | Tax records, responding to legal requests |
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and UK, we process your data based on:
- Consent β When you opt-in to newsletters, submit forms, or agree to cookies
- Contractual necessity β When providing services you have requested
- Legitimate interests β For website security, fraud prevention, and service improvement, where these interests do not override your fundamental rights
- Legal obligations β When required to comply with applicable laws
You may withdraw consent at any time by contacting us or using unsubscribe links in our emails.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information with:
Service Providers
| Provider | Purpose | Data Shared |
|---|---|---|
| PythonAnywhere | Website hosting | Server logs, IP addresses |
| AWS S3 | Media storage | Uploaded files |
| Formspree | Contact form processing | Form submissions |
| Google Analytics | Website analytics | Usage data (anonymized) |
| Payment processors | Transaction processing | Billing information |
| Email services | Communications | Email addresses, names |
Other Disclosures
We may disclose your information:
- With your consent β When you explicitly authorize sharing
- For legal reasons β To comply with laws, court orders, or legal processes
- To protect rights β To enforce our Terms of Use or protect our rights, safety, or property
- Business transfers β In connection with a merger, acquisition, or sale of assets
International Data Transfers
PyStatR+ is based in Louisville, Kentucky, USA. If you access our services from outside the United States, your information will be transferred to and processed in the US.
For EEA/UK users: We ensure appropriate safeguards for international transfers through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Your explicit consent for transfers
Data Retention
We retain your data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years |
| Service/project records | 7 years (legal/tax requirements) |
| Payment records | 7 years (legal/tax requirements) |
| Analytics data | 26 months |
| Marketing preferences | Until you unsubscribe |
| Account data | Until account deletion request |
After retention periods expire, data is securely deleted or anonymized.
Your Privacy Rights
Rights for All Users
You have the right to:
- Access β Request a copy of your personal data
- Correction β Request correction of inaccurate data
- Deletion β Request deletion of your data (subject to legal retention requirements)
- Opt-out β Unsubscribe from marketing communications
Additional Rights for EEA/UK Users (GDPR)
- Data portability β Receive your data in a structured, machine-readable format
- Restrict processing β Request limitation of data processing
- Object to processing β Object to processing based on legitimate interests
- Withdraw consent β Withdraw consent at any time without affecting prior processing
- Lodge a complaint β File a complaint with your local data protection authority
Rights for California Residents (CCPA/CPRA)
California residents have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to know β Request disclosure of personal information collected, used, and shared
- Right to delete β Request deletion of personal information
- Right to correct β Request correction of inaccurate personal information
- Right to opt-out β Opt-out of the sale or sharing of personal information
- Right to non-discrimination β Not receive discriminatory treatment for exercising your rights
- Right to limit use β Limit the use of sensitive personal information
We do not sell personal information as defined by the CCPA/CPRA.
To submit a request, contact us at info@pystatrplus.org. We will verify your identity before processing requests.
Rights for Other US States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have similar rights. Contact us to exercise your rights.
Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption β HTTPS/TLS encryption for all data transmission
- Access controls β Limited access to personal data on a need-to-know basis
- Secure processing β Third-party processors vetted for security compliance
- Regular updates β Security patches and software updates
- Monitoring β Systems monitoring for unauthorized access
No system is 100% secure. If you believe your data has been compromised, please contact us immediately.
Data Breach Notification
In the event of a data breach affecting your personal information:
- We will notify affected users within 72 hours (as required by GDPR)
- We will notify relevant supervisory authorities as required by law
- We will provide information about the breach and steps to protect yourself
Childrenβs Privacy
Our services are not intended for children under 16 (or under 13 for US users under COPPA).
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@pystatrplus.org.
If we discover we have collected data from a child without parental consent, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes:
- We will update the βLast Updatedβ date at the top of this page
- We may notify you by email or prominent notice on our website
- Continued use after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically.
Contact Us
For privacy-related questions, concerns, or to exercise your rights:
- Email: info@pystatrplus.org
- WhatsApp: +1 (325) 238-6204
- Address: Louisville, Kentucky, USA
For EEA/UK users: You may also lodge a complaint with your local data protection authority.
Response time: We aim to respond to all privacy requests within 30 days (or sooner as required by applicable law).
Your privacy matters to us. Thank you for trusting PyStatR+ with your information.